For replacement parts, technical assistance or product / service information, please contact us
Your paddle is built of superior materials and in accordance to stringent quality standards. It will give you years of reliable use with proper care and maintenance.
Set Paddles are warranted to be free from defects in material and workmanship for one year from the date of purchase. Within the warranty period, all paddles found to have defects will be repaired or replaced at no charge.
This warranty does not cover:
- Products that have been damaged by negligence, misuse or accident
- Products which have been modified or repaired by unauthorized persons
After we receive the information for the Warranty/Repair Request, we will review and determine whether the paddle is covered by our warranty. If covered by our warranty, we will determine whether it will be repaired or replaced.
Send the broken paddle to us only get the Set Paddle’s confirming, below information are required with broken paddles.
- Your Contact Information:
- Street Address:
- City, State, Zip Code:
- Phone Number:
- Describe the damage to your paddle.
- How did your paddle break?
- Paddle Specifics:
- Date Purchased:
- Model Name:
- 1-Piece, 2-Piece, 3-Piece,
- Paddle blade type with material (fiberglass, carbon fiber,)
- Shaft Size
- Shaft Type (Fiberglass, Carbon Fiber):
- Bent Shaft or Straight Shaft?
- Send Your Paddle to Set paddle:
Please send your paddle to:
Fuyang Set Kayaks Co.,Ltd
Address:Dayuan Industrial Park,Fuyang City,Hangzhou,Zhejiang
province ,China 311400
Tel: +86-571 -23282881 | Fax: +86-571 -63553359
*Shipping cost, from your location to Set Paddles, is the responsibility of the customers.
*Return shipping cost on paddles to have a manufactured defect is covered by Set paddles
*Return shipping cost on paddles determined not caused by defect in materials or workmanship will be the responsibility of the customer.